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FAQ

All your questions about UGC Pocket.

UGC Pocket is a UGC video marketplace: one flat campaign package (from €2,000), specialized creators produce the videos, and our team writes the scripts, selects and pays the creators. Here are the detailed answers, for brands and for creators.

For brands

Pricing, timelines, rights and payment.

How much does a UGC campaign cost?

A flat campaign package from €2,000, set in our commercial proposal. No subscription. See the budget calculator →

Is there a subscription or hidden fees?

No. No subscription, no monthly fee. We brief, select and pay the creators, within the package you accepted.

When am I charged?

Nothing is charged before you accept our commercial proposal. How the package is invoiced is set out in that proposal.

How long does it take to receive the videos?

The timeline depends on the number of creators and the complexity of the brief.

Who owns the rights to the videos?

Creators film the videos and post them on their own TikTok and Instagram accounts. Usage rights for reusing a video (for example in paid social) are set out in the commercial proposal.

What do creators deliver?

Creators film the video and publish it on their own social accounts. You benefit from their audience where it is already engaged. See the package →

Which creator categories are available?

Many categories, for example dog, cooking, tech and business. The platforms covered are TikTok and Instagram.

How are creators chosen?

Creators whose category and platform match your brief apply, and our team selects the creators and reviews every video.

What is the minimum budget?

A campaign starts at a €2,000 package: we do not accept campaigns below that.

What if a video doesn't suit me?

Our team reviews every posted video, and you can ask for changes through the team. See revision cases →

Is payment secure?

The price is set in our commercial proposal. On the creator side, payouts arrive by bank transfer, when the creator requests them.

Who writes the campaign and the scripts?

You write your need in free text. Our team builds the campaign from it (goals, categories, platforms, suggested budget) and writes the video scripts, following the codes of the formats that perform in your field. You stay in control: nothing goes live before you accept our commercial proposal. How it works →

For creators

Becoming a creator, getting paid, withdrawing.

Do you need followers to become a UGC creator?

No. UGC is about the quality of the content, not the audience. You can start with a smartphone, with no community. Download the app →

How am I paid, and how long does it take?

Your balance becomes available once the video is approved by our team. You are then paid by bank transfer, when you request it.

How do I choose my campaigns?

You choose the campaigns that match your world (dog, cooking, auto, business…) and your style. You're never required to accept a brief.

What equipment do I need?

A recent smartphone is enough for most campaigns. Good lighting and a clean vertical 9:16 framing already make a difference.

What happens if the brand requests a revision?

You receive the points to adjust (message, tone, missing shot) and you send back the corrected version. Payment is triggered once the video is approved.

Do I have to publish the video on my accounts?

Yes: you film the video and publish it on your own TikTok or Instagram accounts. This is specified in the brief before you accept.

AI agents

Ordering via an AI agent.

Can an AI agent order a campaign?

Yes, via the MCP server (https://ugcpocket.com/mcp), with no account or API key. It creates a draft that the brand confirms; the UGC Pocket team then gets back to it with a commercial proposal and writes the campaign scripts. Nothing is charged before the brand accepts that proposal. Agent documentation →

Is there a risk of automatic payment?

No. The model is "draft confirmed by a human": an agent can prepare a draft, the brand confirms it, and our team sends a commercial proposal. Nothing is charged before the brand accepts it.

Do I need an API key?

No. The MCP server needs no authentication and no API key. Ordering with an API key is paused. The details are in the agent documentation.

A question we haven't answered?

Write to us, or launch your first campaign.

See also how it works and pricing.